Legal

Find Furcata's policies, notices, and legal terms in one place.

Abuse Reporting Policy

How to report abuse, spam or unlawful use of the Furcata platform, and what we do with a report.

Acceptable Use Policy

The rules that apply to use of Furcata's services, including prohibited content and conduct.

Accessibility Statement

Furcata's commitment to accessibility: our WCAG 2.2 AA target, how we test, known limitations, and how to report an accessibility barrier.

Artificial Intelligence Terms

How Furcata's AI features may be used, including disclosure, call recording and transcription consent, and your responsibilities.

Billing, Credits, and Refunds Policy

How Furcata plans, billing cycles, prepaid credits, refunds, and cancellations work.

Children's Privacy Policy

How Furcata handles data relating to children and the age requirements for our services.

Cookie Policy

How Furcata uses cookies and similar technologies, the categories we use, and how you can control them.

Copyright and DMCA Policy

How to report copyright infringement on Furcata, our counter-notification process and our repeat-infringer policy.

Data Processing Addendum

How Furcata processes personal data on behalf of customers, including security, sub-processors and international transfers.

Data Retention and Deletion Policy

How long Furcata keeps different categories of data and how to request deletion.

Export Control and Sanctions Policy

Furcata's export control and sanctions commitments and the restrictions that apply to use of the services.

Messaging Policy

Consent, opt-out, sender identification, sending times and record-keeping requirements for messaging through Furcata.

Mobile Terms of Service for SMS/MMS/Voice Messaging

These Mobile Terms of Service ("Terms") apply to your use of the SMS/MMS/Voice messaging service ("Service") offered by Furcata, Inc. ("Company"). By opting in to receive messages from us, you agree to these Terms.

Privacy Policy

Furcata, Inc. (the “Company”) is committed to maintaining robust privacy protections for its users.

Security

Read about what we're doing to keep your data protected and your projects stable and safe on our Security page.

Service Level Agreement

Furcata's availability commitment, service credits, exclusions, and support terms.

Terms of Use

The website located at furcata.com (the “Site”) is a copyrighted work belonging to Furcata, Inc (“Company”, “us”, “our”, and “we”).

Vulnerability Disclosure Policy

How to report a security vulnerability to Furcata, our safe harbor commitment, and what we do with your report.

WhatsApp Business Messaging Policy

Requirements for using Furcata to send WhatsApp Business messages, including opt-in, templates, and quality.